Twitter Brand Pages: Better Late Than Never

New Twitter Brand Pages - Nike

They may be fashionably late, but Twitter still knows how to draw a crowd. At the end of 2011, the social media giant followed in Facebook’s and Google+’s footsteps with the launch of their new brand pages. The new pages/features have not rolled out to all brands quite yet, but you would be wise to pay attention to what’s coming down the pike.

Twitter’s brand pages promise great new features which will allow brands to interact and engage with their followers even more than before. Here are three of the coolest.

Expanded Header Image Area

Advertisers and brand managers will be able to use the new Twitter brand page to display their logo and tagline more prominently.

The “Featured Tweet”

The “featured tweet” will be an easy way to highlight specific campaigns, promotions or offers over a much longer period of time. The shelf life of a tweet is typically short. With the new brand pages, an advertiser can expand any given tweet’s shelf life, which lengthens the amount of time they have to convey a specific message

Separating Out a Brand’s @Replies and @Mentions

This is great news for marketers who manage Twitter accounts––it will help them streamline their responses and communication by separating @replies and @mentions from all the other Twitter noise.

The new Twitter pages started with 21 brands including Coca-Cola, Dell, Nike and Disney. You may have to wait for your turn, so be patient. Both the new brand pages and the ability to see the changes from your own Twitter account are being rolled out slowly.

Recently, Simple Usability conducted a study to see how users are interacting so far with Twitter’s brand pages, and they released a report with some good tips on how to grab users’ attention and get them to your page. Once you’re able to create your own brand page, keep these in mind:

  • Brands should pay particular attention to what the header image on their page does. McDonald’s and Coca Cola simply used their header as a banner ad, and they have gotten the least attention from visitors.
  • Embedding media (videos, photos, etc.) in promoted or featured tweets is an effective way to engage users.
  • When it comes to the content itself, transparency is the most important element users are looking for (kudos to HP for addressing consumer complaints through its Twitter account).

Tell us—what new and exciting plans do you have for social marketing in 2012?

Smartphone Users Are Calling. Are You Ready to Answer?

Ring a Ling, Hear Them Ring with Mobile Marketing

Looking for the best post-holiday bargains? Check your phone.

Earlier in 2011, Google predicted that almost half of total searches for last minute gifts and store locator terms would be from mobile devices this past holiday season. No doubt this trend will continue on this year as the number of smartphone users grows.

This is something to phone home about. Unless you don’t have much of a mobile presence.

Wait––don’t hang up. Here’s the 4-1-1: If you haven’t already, you need to prepare a marketing plan for smartphone users or you could lose a chunk of change in 2012. When it comes to researching products and services––and purchasing––the masses are going mobile.

Consider these statistics:

  • It takes 90 minutes for the average person to respond to an email. It takes 90 seconds for the average person to respond to a text message. (Source: CTIA.org)
  • 70% of all mobile searches result in action within 1 hour. (Source: Mobile Marketer)
  • Mobile coupons get 10 times the redemption rate of traditional coupons. (Source: Borrell Associates)

Mobile is here to stay. If you don’t have much of a mobile presence, it’s time to get busy. Start with these basics.

Show Up

As Woody Allen put it, “Eighty percent of success is simply showing up.” When mobile consumers search for products or businesses, they’re typically ready to act quickly, or in marketing terms, “intent is high.” If you don’t show up, you lose.

Mobile consumers generally find businesses in three ways––search engines, maps and directories, which sometimes come with their own location-based apps like Yelp, Urban Spoon or Trip Advisor. Be sure you’re findable and that your profile on these directories and networks is current. There’s nothing less inviting than a Facebook Page with a big “?” as your profile picture.

Play Nicely

Once a user finds you, what’s next? They want information. Mobile users’ behavior is different from those online. It’s crucial to have a website that’s optimized for them. This basically means skipping the fancy graphics to instead provide key features or information that are no more than one click away (click-to-call, mapping/directions, menu, reservation links or any coupons or specials you can use as incentives).

Become a User Yourself

If you haven’t already, try mobile marketing for yourself––as a consumer. If you’re like most people, you’ve never scanned a QR code or clicked on a mobile banner ad. But to use mobile marketing effectively as a marketer, it helps to understand it from the consumer’s point of view, so dive in. Search, scan, check in with location-based apps, visit mobile-optimized sites and familiarize yourself with the mobile world that is connected 24-7.

We want to know––has mobile marketing been effective for you in the past year? Are you planning to incorporate it into your marketing plan in 2012?

7 Awesome Online Marketing Campaigns from 2011: Part 2

This week, we wanted to keep the New Year rolling by bringing you a few more quality examples of online marketing campaigns from 2011. Last time, we covered online marketing efforts from “Underheard New York”, “Dermablend” and “Dos Equis”—which all proved their worth in the digital realm and set the bar high for the rest of the competition. These next four examples do the same while also upping the ante for online marketing campaigns in 2012.

Little Thor – Having kids in commercials is always a win, just take for example the E*Trade baby who makes a huge impression every Super Bowl game as of late. But this year was the year for kids with imaginations. The first was a little spot by Volkswagon starring a child dressed as Darth Vader, attempting to use the force. It was cute, effective and enjoyable. But the one that stole the show, and created a seamless integrated online marketing campaign was Marvel Comics “Little Thor.” This online video promoted the new Paramount Pictures movie “Thor” and was a direct parody to Volkswagons “Mini Darth Vader” commercial, but with a different ending of course. The video exploded online and surpassed 1 million views within a week. With a direct link to the “Thor” website, it created one of the top online marketing experiences of the year.

Decode Jay-Z with Bing – Being able to innovate your products and services are what keeps brands afloat in today’s world. Consumers are always looking for something more to keep their attention and keep them entertained online—and Bing did exactly that. With Jay-Z’s upcoming book, “Decoded”, Bing decided to give the audience a little challenge by actually having them decode Jay-Z’s book on Bing Maps. How it worked was that actual pages of the book were physically placed around the country, mostly in New York, for people to find on Bing Maps. 5-10 pages were released per day, and if you found a page online or in person, you got credit for it and were entered into a drawing for signed copies of his book, as well as for the Grand Prize of winning tickets to his New Year’s Eve show in Las Vegas with Coldplay.

This is a great example of an online marketing campaign that integrates the online world and physical world while giving the audience an actual/physical challenge to stimulate their senses.

Tesco – Retail marketing and the innovation of retail technology has been a major subject the past year, especially with PSFK’s Future of Retail report. Retailers want to create the shopping experience as clean and smooth as possible, and are almost pushing out human interaction all together. But the integration of mobile with retail shopping is an interesting concept that Google has been pushing with mobile credit card processing, along with Square. But the retailer that really pushed the envelope was Tesco with their “virtual shopping wall.”

Setup in the Seonreung subway station in central Seoul, the virtual shopping center was the first of its kind in August and will surely inspire more retailers to follow suit. While commuters are waiting for their train, they can do some shopping using only the digital images of products and their mobile phone to scan the product and complete the order. The integration of this innovative mobile technology with our everyday activities makes life a lot less complicated and will inspire other brands to tweak the idea to fit their consumers needs and wants. Hopefully this technology will reach the states in the early stages of 2012.

Adidas 3D Mapping Projection – If there had to be a trend in 2011 that saw the most love and attention, it would have to be the use of 3D technology. At least 25% of the movies that came out in 2011 were shot in 3D, either during production or post-production. There were 3D cameras introduced into the amateur photography market and even 3D television sets. But in the world of advertising and marketing, nobody utilized 3D technology better than Adidas France. Sure, there are other brands before Adidas to dip their hands into the 3D honey pot, but it doesn’t seem they are too invested in the technology. Adidas, on the other hand, creates the ultimate consumer experience by making their 3D projections invigorating and breath-taking. Now that the tool has been introduced, it is up to the brands to use the tool to expand their creativity. Adidas set the bar, and that bar is sitting pretty high.

And that concludes Firespring’s examples of awesome online marketing campaigns from 2011. The examples covered almost every aspect of a truly integrated online/digital marketing campaign, and did so in enthralling fashion. Each campaign set the bar pretty high for 2012, so keep an eye out to see if anyone will accept the challenge.

Did we miss any great examples of awesome online marketing campaigns from 2011? Feel free to share them in the comments below.

7 Awesome Online Marketing Campaigns from 2011: Part I

As the years progress and advertising/marketing becomes more innovative and progressive, online marketing is constantly changing. And with every new year, brands roll out different digital promotions or campaigns that stand out above the rest. There are different factors that make each campaign unique to its industry or digital medium, but one thing does stay constant—its interaction with its target consumer.

Here at Firespring, we put our minds together as a company to come up with the best examples of online marketing from 2011. We thought about just leaving it to social media, but that excludes other campaigns and promotions that have a solid social media piece that’s tied in to a bigger online marketing campaign. So, we now present you with the best online marketing campaigns of 2011.

Underheard in New York – Over the past few years, unemployment and homelessness have been major issues all over the country. It especially hit hard in major cities such as L.A., New York City and Detroit. So the people at Underheard, with the help of BBH, decided to give a voice to the unsheltered. They picked four people (Danny, Derrick, Albert and Carlos), gave them each a phone with unlimited texting for a month along with a Twitter account. With these tools, people were allowed to get to know these guys on an individual basis and include them in a global/digital community through social media. The outcome was more than satisfying as donations poured in from around the world, job offers came to surface and even New York Giant’s tickets were offered. Underheard not only exposed these four men to the world around them, but also gave them a voice for themselves and the rest of the homeless.

Dermablend “Go Beyond the Cover” – I’m sure everyone has heard of the phrase “never judge a book by its cover”—which is exactly what Dermablend was going for with their new professional product. Here they are targeting people with skin concerns or tattoos. And who better to promote your product than fashion model “Zombie Boy?” Their website and viral video have exploded on the Internet and have given a voice to people whose underlying beauty isn’t yet socially acceptable in today’s world. But the viral video showcasing the product’s use is what really makes this campaign pop. At first you see what appears to be a normal looking man with a couple piercings—but within a few seconds, the man wipes away the Dermablend makeup to reveal his actual surface. The campaign is eye opening and effective, and in some cases, a learning experience.

Dos Equis “Most Interesting Man in the World” – Characters are nothing new to the world of advertising and marketing. In fact, many brands are built around a face such as Frosted Flakes (Tony the Tiger) and GEICO (the GEICO Gecko). But if you asked anybody today to name a famous advertising character that came out within the this past year, over half would probably mention Dos Equis’s “Most Interesting Man in the World.” A persona built on “Chuck Norris-isms”, Dos Equis created a character that isn’t so much relatable as he is inspiring. With quotable one liners, an excellent YouTube page and interactive website (Stay Thirsty My Friends), the “Most Interesting Man in the World” is a phenomena that won’t die out anytime soon.

What our audience can take away from these examples is that the integration of online marketing with any promotion or campaign is important in today’s culture. You don’t have to have a major budget to get the same effect as these three examples—all you need is solid content that is contagious. Making a quality video and uploading it to YouTube with a link back to a landing page or your business’s home page can go a long way for a promotion that just needs some affection to be a major success.

Stay tuned next week for 7 Awesome Online Marketing Campaigns from 2011: Part 2.

What are some of the best online marketing campaigns you’ve seen this past year?

Top 3 Mistakes Nonprofits Make on the Web: Number 3

“Lack of Research and Planning”

Here’s a typical scenario:

An organization decides it’s time to update their website, so someone calls a meeting and invites everyone in the office to participate. The leader writes “Ideas for our new website” on the whiteboard and kicks-off a discussion.

Someone blurts out, “I saw a cool website yesterday, and it had such-and-such, we should have that!” And someone else chimes in, “I saw xyz on this other site, let’s include that.” This continues on for a while with people throwing out ideas and the leader writing feverishly. It’s called brainstorming––and that’s a good thing, right? You take everyone’s ideas, write them down and see what sticks.

The problem with this scenario is that the people who are actually using the site––the end-users––are not part of this conversation. Your constituents, the people you serve, volunteers, donors, other nonprofits and, hopefully, the media, are the people you’re building your website for, but typically they don’t have a voice.

Many different audiences will visit your website, and they’re all looking for something unique. Your website needs to be built with these end-users in mind––designed to cater to their needs and include the features and content that each group is looking for. That’s great that your staff and employees have an opinion, but your site should be all about meeting the needs of your intended audience, not your internal team.

Careful research and planning will help you hit the mark on what your target audience is looking for. To learn more about what your constituents want in your website based on Firespring focus group studies, I recommend attending the next Firespring webinar on “How to Captivate and Engage Constituents With Your Website.”

Need to catch up on the first two mistakes? Take a look under Related Posts below.

Grading HubSpot’s Marketing Grader

With the recent release of HubSpot’s Marketing Grader, I’ve received several questions already about interpreting the results and what they exactly mean.

How accurate are the results? Should you lose sleep over a bad grade?

I jumped in and used one of my own personal reports from my photo art website, along with a client’s report they shared with me so I could really understand what kind of differences there were between two DRAMATICALLY different websites.

Here’s a quick synopsis.

The grader is broken out into three sections which include:

“ToFu” – Top of the Funnel

This analyzes whether or not you are engaging in activities to generate leads to your website—which includes creating content, optimizing it and promoting it. It specifically categorizes these into blogging, SEO, Mobile and Social Media.

“MoFu” – Middle of the Funnel

This determines whether you are doing a sufficient job of converting traffic into sales leads and ultimately, paying customers. Conversion forms, email marketing and social media are indicators of success.

Analytics

This reveals whether you have tools in place on your website to help you better understand what marketing activities are working. For example, if you have Google Analytics or any other statistics package, you’ll probably have a passing grade.

The Good

  1. I must say that the best part of the grader is that it is effortless… all you need to do is type in your website and an optional entry of two of your closest competitors. It’s a breeze.
  2. Each of the three sections gives you three action items to improve your grade. It’s concise and clear.
  3. It checks alt tags for all images, and it turned out I was missing a couple. That’s helpful.
  4. The report reveals how many sites have linked to yours, including “authoritative pages”—a crucial component of SEO.
  5. The report emphasizes the importance of mobile websites. It also outlines Apple icons and meta viewport tags, details that are often missed.
  6. Twitter stats are revealed, including the average number of days and hours between tweets which was certainly a wake-up call for me. It also knows whether you are conversing with others and not just standing on a soap box. Guilty as charged. Good stuff.
  7. It pulls in useful social data including traffic statistics, Facebook fans and Klout score. Nothing you couldn’t find elsewhere, but it’s certainly nice to have on the report for convenience.

The Not-So-Good

  1. The results got off to a rocky start, with the very first one stating that my last blog entry was on Wednesday, December 31, 1969. Considering my website didn’t exist, and I wasn’t even born yet, I scratched my head. My blog clearly states the dates, so I’m a bit confused as to what the crawler may be searching for to extract that data. It penalized me for not having any recent blog posts when my last one was just over a week ago.
  2. A few philosophical differences popped up. For example, it says that all blog post titles should be 75 characters or less. Perhaps this grader presumes that the title tag will be the exact same as the article title. This is often not the case. If 75 characters should be the length for brevity, I can’t totally disagree, but I’ve seen some pretty interesting titles longer than 75 that I absolutely HAVE to click on.
  3. Several errors appeared, including not being able to tell how often I post new articles on the blog. Simply the downside of a robotic crawler in this case it seems.
  4. The report states that my blog is “not easy to share” because I “forgot to add social sharing buttons to my blog.” I have two large “Share” and “Tweet” icons on every blog post. I suspect since my buttons are a bit custom, the crawler didn’t see the code.
  5. It takes a few random internal pages and sees how well they are optimized. It chose a couple of pages that have little relevance to SEO (including an account page), so that seems it would confuse or lead astray an end user less familiar with SEO. In the other report, it penalized this aspect of the site, but gave absolutely no reasoning or suggestions on what to fix. I’ve been looking at website Page Titles and Page Descriptions for many years, and I thought they were rock solid. Hmmm….
  6. The report offers some interesting results such as visits, visit to lead ratio, lead to customer ratios and monthly customers compared to other companies. It uses its data from over 5,000 of its own clients. This seems really awesome at first, until you realize that it’s useless to smaller companies that receive less than 34k monthly visits. This is probably you too. Congratulations if it’s not! The data is irrelevant and hurts your feelings at the same time. Perhaps this is a clever psychological HubSpot sales strategy ;-)
  7. I can’t be sure how this grader calculates whether your traffic is sufficient or not, but I’m guessing that 2,000 visitors per month might be the make or break point. One report was acceptable while the other was not, and both were close to that line, but on opposite sides. Seems a little strange to cast a judgment blanket over traffic numbers like that, but I may have no idea of the sophistication level of the measurement. Further, there doesn’t seem to be a distinction between pure organic traffic vs. paid traffic which can really fog up the results.
  8. I was astonished to see that it detected a mobile version of my site, which isn’t the case. Sure, my site can be seen on mobile phone, but it is obvious it is not built for it.

Data Gold Nuggets

(Taken directly from HubSpot’s Report. I’m not sure about the source of the studies, so there’s my disclaimer.)

  1. Companies that blog get 55% more web traffic and 70% more leads than those that don’t.
  2. Businesses with 31 to 40 landing pages get 7X more leads than those with 1 to 5.
  3. US Internet users spend 3X more time on blogs and social networks than on email.
  4. Companies that use Twitter average 2X more leads per month than those that do not.
  5. Companies with 1000+ Twitter followers get 6X more traffic on their websites than those with fewer Twitter followers.
  6. 39% of B2B companies using Twitter have acquired new customers from it.
  7. Companies that blog have 97% more inbound links than those that don’t.
  8. Blog posts shared on Twitter get 113% more inbound links than those not shared on social media at all.
  9. 46% of daily internet users read more than one blog every day.
  10. 46% of daily searches are for research on products or services.

Drum roll please, it’s time to grade HubSpot’s Marketing Grader.

Grading HubSpot's Marketing Grader

80/100 B-

The accuracy of the grader is a little disappointing, but the information on the report itself saves the day and certainly sways you, the student, in the right direction. I will give kudos since both reports did share some similar information, but certainly isn’t a cookie cutter. Each focused on different ways to improve which reveals some sophistication in the grader.

It turns out that the greatest convenience of simply typing in your website (that’s it) is this survey’s greatest downfall. The crawler is limited in its ability to fully understand intentions of pages, read blogs properly and can just pull random information that does little good for analysis. If you don’t have a blog, prepare to get scorched. If you don’t participate in social media, it’s gonna hurt. It most heavily emphasizes blogging and social media, and because of this ignores some other smaller components of effective online marketing strategies. Perhaps it was an attempt to focus on the larger items rather than overwhelm the student with more details and specifics.

If you take HubSpot’s Marketing Grader, just make sure you understand that the final report is the most important takeaway, not your score.

Do you have any questions or comments about your HubSpot Marketing Grader Report? If so, please leave a comment.

10 Simple URL Mistakes to Avoid for SEO

Over the years, I’ve compiled a list of common mistakes you should avoid when building your website page URLs. Make sure you are mistake-free to fully optimize your website. Here’s a rundown with some concrete examples of what you should and should not do.

And yes, I’ve seen ALL of these mistakes at one time or another.

1. Do not use abbreviations in your URLs.
NO – www.yourdomain.com/about-us/jd
YES – www.yourdomain.com/about-us/john-doe

2. Do not shorten words or make meaningless abbreviations.
NO – www.yourdomain.com/pdcts
YES – www.yourdomain.com/products

3. Separate words using hyphens. Underlines are also acceptable. Resort to “+” plus signs last.
NO – www.yourdomain.com/customflags
YES – www.yourdomain.com/custom-flags

4. Keep your key pages toward the surface. Don’t bury them.
NO – www.yourdomain.com/services/specialites/industrial/sign-repair
YES – www.yourdomain.com/services/sign-repair

5. Do not make URLs too long. They are tough to remember, type, and can be viewed as spam by search engines.
NO – www.yourdomain.com/custom-engraved-indoor-displays-and-signs-for-offices
YES – www.yourdomain.com/custom-engraved-signs

6. Use specific targeted keywords in your URLs.
NO – www.yourdomain.com/graphics
YES – www.yourdomain.com/vehicle-graphics

7. Avoid dynamic URL strings.
NO – www.yourdomain.com/products/forums/thread.php?threadid=54243&sort=date
YES – www.yourdomain.com/products/forums/url-mistakes

8. Use lowercase text always with no exception.
NO – www.yourdomain.com/locations/Utah/Salt-Lake-City
YES – www.yourdomain.com/locations/utah/salt-lake-city

9. Make sure your site does not use both “www” and “non-www” URLs. If given the choice, use the “www” form. Make sure that one funnels (redirects) to the other. If you can type in both and your URL string doesn’t automatically change in both cases, you’ll need to get it fixed.

10. Make sure your home page does not have duplicates, for example:
http://www.yourdomain.com
http://yourdomain.com
http://www.yourdomain.com/index.html
http://yourdomain.com/index.html

If you have any questions whatsoever or if I’ve left any out, please post them in the comments! Cheers to perfect URLs!

Google+ is Now Open for Business

Add one more social network to your list of places to see and be seen––Google+ Brand Pages have arrived, and companies are scrambling to stake their claim on the up-and-coming social site.

I know. It’s one more profile to create and another page to maintain. But cheer up, buttercup, there are lots of reasons why you don’t want to sit this one out.

For one thing, it’s free––why would you pass up a free marketing opportunity? Social networking has been a great gift to marketing budgets everywhere. For another, it puts you out there right away as opposed to lagging behind the trend. Face it––consumers like companies who are at the head of the pack. Plus, there are a bunch of cool features on Google+ Brand Pages that you won’t find on Facebook, so it’s definitely worth it to get your page set up and start exploring.

Here are a few considerations before you go:

Only One Admin

Once you connect an email address with a page, you can’t change it, which means only one person can edit the page. Google says a multiple admins feature is coming, but right now, your admin has to ride solo.

You Can’t Add Unless Someone Has Added You

On Google+, users add people (and now brands) to their circles––this is similar to friending someone on Facebook. To add someone to a circle on a Brand Page, he must add you first. To see who has added your brand, go to the “Circles” tab and click on “People who’ve added you.” Then you can add those folks into relevant circles.

You Can Create Multiple Pages Per Brand

But don’t create too many. This feature might be handy for a company like Coca Cola who could create multiple pages for different products—but it could become cumbersome for over-zealous marketers. Instead focus on building and maintaining one kick-butt page for your brand.

Direct Connect

One of the coolest features that Google has unveiled is Direct Connect. Now users can search for things using the “+” sign to begin their search and directly connect with a brand’s Google+ page and even add them to a circle. Let’s say you want to find Pepsi on Google+––all you have to do is type “+Pepsi” in Google Search, hit enter, and you’ll land right on their page. Google is testing Direct Connect with its properties and a limited set of partners, but says it will roll out the feature to other brands in the near future.

A few other quick tips––while you’re building your brand’s presence on Google+ and your low follower count bothers you, you can hide it. On your home page, click the “Change who is visible here” option, and this hides how many people have added you to circles.

And though there aren’t many customization options for Google+ pages, one thing you can do is remove extraneous tabs. If you decide that videos and photos aren’t relevant to your brand’s page (though they likely should be), you don’t have to display them. Go to your profile page, click “Edit Profile” in the top right corner and then click on either “Photos” or “Videos.”

So, what do you think––have you set up your Google+ Brand Page yet, or are you planning to? We dig feedback. Hit us up with a comment or two.

Marketing to Your Little Monsters: Going Gaga for Gaga

Say what you will about Lady Gaga, but I’m going to make a bold guess:

I’ll bet she’s more popular than you are (no offense).

With over 10 million Twitter followers, over 33 million Facebook fans, and more than one billion YouTube views (yes, I said billion), Lady Gaga’s fame has become nearly legendary. So how did this girl from New York City rise to the top so quickly?

Well, apparently, she and her people know a thing or two about capturing someone’s attention.

As a business owner, you are constantly working to stand out in your industry––that was Lady Gaga’s challenge in an over-crowded music industry. Gaga won where others lost because she knew how to sell her brand.

Here are a few lessons learned from the reigning queen of pop.

Win with Social Media

Social media is not going anywhere but up. As its popularity increases, you need to be sure that your online presence is a crowd-pleaser. Traditional advertising methods are not dead. But you can’t ignore the fact that successful brands are all over Facebook, YouTube, Twitter and other social networks. And why wouldn’t they be? You can literally reach hundreds of thousands of people via social media without spending a dime. Duh––winning.

With Twitter, specifically, Gaga rules. She has more followers than Obama––even more than Justin Beiber. That’s saying something. Why? Because she is all about her fans (aka, Little Monsters). She retweets fans’ blogs, spends more time giving “shout outs” than self-promotion, and tweets often about issues that her Little Monsters are passionate about. Yeah, she plugs her own stuff, too, but she’s predominantly about her followers––showing them love, thanking them for support and cultivating those relationships.

Can you say the same about you and your customers?

Be Memorable

Love her or hate her, you know her name. In fact, there’s probably not many people on the planet who don’t. They might think that her outfits are ridiculous and her videos are weird, but the point is, they remember her. Want to impress your target audience? Do something that they won’t forget in ten minutes. Be creative, different, provocative.

Be unforgettable.

Build a Fan Club

Lady Gaga has a huge fan base, and whenever she does something, they promote it like crazy through word of mouth, blogging, tweeting, etc. If you can build this type of loyal, core audience for your business, you’ll constantly have someone talking about you. Now wouldn’t that feel good? Hello—your very own free brand evangelists. Word-of-mouth marketing rocks. It may take you a while to get that kind of following, but if you love and appreciate everyone who helps promote your business, they’ll want to do it more.

What are you doing now to engage your very own little monsters?

SEO Action Plan: Step 5 of 5 – Website Traffic Trends

We’re here—the culmination of all that is SEO (at least in this five week SEO action plan).

In this SEO step, we’ll be tackling your website traffic trends. This is important, as we are checking to see how your website has been performing—what has and hasn’t been working for you.

If you’ve missed our steps on keyword research, examining your website, setting up title tags and local directories—make sure to take a few minutes to check them out.

Here’s my blog post on simplifying website statistics with website traffic analysis.

What other steps can you add to this SEO action plan?

Video Transcription

Welcome to week 5 which marks your final action step. If you have yet to see the previous four week’s videos, you might want to take a look at those first.

This week’s action step is to set your focus on your website traffic trends. No, this isn’t necessarily meant to investigate if your work in the previous 4 weeks have paid off, although you might see it. What I really mean is to form a habit of analyzing how your website investment is performing. 

Use this week to review your website traffic. Do you use Google Analytics, Firespring Analytics, or some other statistics package? Can you login? If you can’t, hunt down the proper usernames and passwords and take some time to look at your current traffic. If all else fails or you don’t have a way to track your traffic, make sure to install something, and you can’t go wrong with Google’s free Google Analytics.

Use this dedicated time this week to understand how your website is performing now so you can see if your efforts are paying off in the future. Look to see any trends in organic search traffic..what keywords are they typing in? Is there a major product and service keyword that remains missing that you expected to see? Maybe you need to further refine your page about that product or service.

Do yourself a favor and set a reminder on your calendar to review your website traffic every month. This way you can make changes and see results much more quickly.

Website traffic reports and analytics can be a little tricky sometimes, so feel free to read my blog post about website traffic analysis which breaks down things you should be looking at in your reports. There’s a link to it below.

And there you have it, 5 specific action items to help you build and understand the traffic coming to your website. Feel free to contact us if you have any questions about any of these steps. We look forward to hearing your comments below!